Ring Video Doorbell

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U
Wired ring doorbell tinted patchy images
hardwired-security-cameras

![Screenshot_20220630-121157|250x500](upload://fbo6CwiDPSZtS804EaNHhguj6qK.jpeg)I've got a problem when the sun shines from certain angles the picture as included becomes tinted in patches. Is this a fault as the doorbell ids only 3 weeks old or is it lens reflections? Thanks Andy

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30-06-2022 19:12:35

Responses (2)

  • U

    Thanks for the advice I will try this out. Has anyone had similar issues with the lens. I wanted to be sure if I needed to swap out for a replacement .

    1

    30-06-2022 19:54:02

    • T

      Hi @user16069. This doesn't appear to be a defect in the cameras. As SolarEclipse mention, this is just the position of the sun. You can try to toggle on HDR if that is a feature that your Camera has. Check out this Help Center article [here](https://support.ring.com/hc/en-us/articles/360024512492-Using-the-HDR-High-Dynamic-Range-Toggle-on-Your-Ring-Device) to see if it is. I hope this is helpful!

      0

      06-07-2022 16:22:57

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