Wired ring doorbell problem

My ring door bell not showing color night vision.
Also is there a way to turn down the volume in chat mode, when i talk to someone at my front door my voice is way to loud and distorts the door bell speaker yet im only talking quietly.

Hi @user29203. You can try rebooting your Doorbell from the Ring app to see if that helps. We also have this Help Center article here with other troubleshooting steps you can try for your concern. Also, the Pro 2 is the only doorbell that allows you to lower the volume of the speaker when speaking out of it. Is that the Doorbell model you have?