Wired Ring device thinks it's battery operated

Wired Ring cam thinks it’s battery operated and won’t go live!

Hi there, @Jpepp! Depending on the model of Camera you have, you might have a device that uses both plug in power and battery. If this is the case, please visit your Camera in the Ring app by logging in > opening the Ring app Menu > selecting Devices > selecting your Camera > and checking your Device Settings to ensure the power source is set to the desired method of power. I hope this helps! :slight_smile: