Wired indoor camera

My indoor camera microphone :microphone: is not working. I could heard whatever is coming from the camera, but I’m not audible to whoever is on the other side. What can i do to resolve this issue?

Hi @612eabaaaeb31642caee. First, try to use the Live View from another device or from Ring.com. If you are able to use the audio from one of those platforms, you may need to check the permission on your phone. If you are still having issues, try a reboot of your Indoor Cam by pressing and holding the setup button for 20 seconds, or releasing. If you are still having this issue, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.