My 1+ year old wired floodlight does not provide a clear view during darkness - unlike before, only when the lights come on can I view the area. I have another wired floodlight that is working fine. I’ve done a hard reset, but no resolution. I’ve uploaded a two-camera snapshot showing both cameras. HELP!!
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Hi @markandpatti. Since a reset didn’t seem to correct the issue, I would recommend reaching out to our support team for the next best steps. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
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