Ring Video Doorbell
Wired doorbell rang until setup was complete
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09-12-2023 08:08:42
Responses (4)
Hi @Tom_Ring . I have attached a file of the settings and of the inside of the chime. I’m only permitted on file per post so I’ll reply a few times. Thank you for your help.
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16-12-2023 06:10:44
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Hi @iMinnesotan. Given that this chime kit is not listed as officially compatible with the Pro 2, it may not work. First, make sure none of the doorbell wires are loose or fraying. Then try toggling the Ring in-home Chime setting off and back on. Test out ringing the Doorbell to see if it works. If it doesn’t, you can reach out to our support team to look into this further and see if there’s any other troubleshooting steps available.
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21-12-2023 08:03:58
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I called technical support and they had me remove the pro power kit completely and then both the mechanical chime and the normal ring functions worked perfectly after that. The technician is forwarding my unique situation to their technical team.
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02-01-2024 07:29:25
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Tom_Ring
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12-12-2023 04:08:42
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