Wired doorbell camera not working

Hi,

I have wired up my Ring Doorbell Camera as per the app setup instructions. Unfortunately it appears my existing hardwired doorbell with chime does not have enough power. I am going to attach a photo of the chime plus my wiring handiwork and would appreciate if someone could let me know where I’ve gone wrong or if they can tell that my existing doorbell is not strong enough to power my doorbell camera. Thank you!

The best step here would be to ensure the Chime kit is compatible. Depending on your Video Doorbell model, there will be specific setup instructions to install with a chime kit. Check out our Help Center for installation articles specific to your Ring device model. I hope this helps! :slight_smile: