My WIRED stick up cam that was delivered without a battery is now showing 0% battery and disabled the camera saying to charge the battery.
I called Ring and the customer service agent was totally rude and continued to tell m
e that I didn’t know what camera I had. First he told me I had a battery operated camera, then he told me it was solar. I do not have a battery or solar. My cam is plugged in! I finally hung up on this CLOWN. I am not by the camera so I cannot troubleshoot, but does anyone know what’s going on? In the past when there was a power issue, the cam would just say it’s offline and when power was restored it came back. Why is it continuing to tell me my battery is low and disabling my cam?