Will not stay conected

When I try to recount but it tells me my phone is not conected to wife but the phone is conected this is bin going on for two weeks

Hey @donaldpenrod! It sounds like your device is not remaining online, in which the first best thing to check would be your wifi connection and signal strength. Including details such as device model, wifi signal readings, and device symptoms will allow the Community to help you best. :slight_smile: