Wifi router changed

My elderly Mother’s wifi router has been changed. She lives alone. As I am self isolating & originally set her Ring2 up on my mobile, can I reset the doorbell remotely, or will a hard reset have to be carried out by another member of the family & then set up again using their device?

You would need to be near the doorbell.
But it’s possible you can just change the SSID and password to the same as the old router. Then it would connect without any issues at all.


Thanks for your reply - appreciate it!

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You’re very welcome. Be safe.