Hi @userbpatac. If your Ring Doorbell is going offline and your wifi network is not experiencing an outage, it is likely due to the strength of the connection your Doorbell is receiving. You can check the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) first, which is a measure of your Doorbell's wifi strength. You can also read more about how wifi works and certain things that may cause interference in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You). I hope this information helps! :)