why wont it stop flash ing blue

my ring will not stop flashing blue for some reason. Trying to hard reset 20 times its fully charged

Hey @Marci0990. If it will not stop flashing blue after various resets, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.