Got a new Ring Pro 2, with Chime 2 Pro. First i got “person detection” working as normal, but now i only got “motion detection”. Whats wrong with setting? Why will my door bell not recognize people anymore?? Please see pic from when its working, this was the last time i got “person detecded”
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I would start by checking all your settings again. What mode are you in = Disabled, Home or Away. They all handle settings differently and could be causing the problem. I had smart responses set and it wouldn’t work, took a few minutes to realize I had system disabled.
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Omg!!! Same with my replacement floodlight ring sent me. After the AWS outage my first one stopped recording period. Now the new one records but it can’t pickup people, only motion.
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