Why my ring doorbell is not changing when it’s hardwired

My ring doorbell is hardwired but it is not changing

HI @user20861. This Help Center article here will explain how hardwiring your Doorbell will trickle charge your battery. If you find that your battery is not being charged, ensure that your transformer is adequate for the specific Doorbell model you have, and that your wires are secure in your circuit. I hope this information helps.