Why is my voice distorted but wife's is not through her phone?

I could speak perfectly well through my app to any visitors and be heard clearly.

However, all of a sudden this is not the case and I ceased to be clear a couple of weeks ago for no apparent reason?

Whats more bizarre… my wife continues to be clear when speaking to visitors through her phone.

Hi @MARDEA. I was able to find this Community post where another neighbor was also experiencing poor audio quality. There is a solution in the post with steps to try and what to do if those steps do not help.

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