‎Why is my voice distorted but wife's is not through her phone?

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

M

MARDEA

Why is my voice distorted but wife's is not through her phone?

battery-video-doorbell

troubleshooting

I could speak perfectly well through my app to any visitors and be heard clearly. However, all of a sudden this is not the case and I ceased to be clear a couple of weeks ago for no apparent reason? Whats more bizarre... my wife continues to be clear when speaking to visitors through her phone.

237 •

0 •

16-11-2023 11:11:11

Responses (2)

J
Justin_Ring
Hi @MARDEA. I was able to find this Community [post](https://community.ring.com/t/voice-unrecognizable-on-ring-speaker-during-live/241593) where another neighbor was also experiencing poor audio quality. There is a solution in the post with steps to try and what to do if those steps do not help.
0
•
20-11-2023 05:47:46
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
20-12-2023 05:48:39
•