Ring Video Doorbell
Why has my new ring door bell stopped picking up on movement
I installed my new ring door bell 24 hours ago. And since then, it has constantly picked up on movement and constantly sent me notifications of any movement right up until 530 this evening. Since then I’ve not had a single motion or movement been picked up on at all. No notifications , no nothing, even though my street has been full of activity all night.
Any help would be great
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28-02-2024 08:59:09
Responses (3)
Hi @user78082. If your Doorbell is no longer picking up any motion, try the following steps:
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Double check your Motion Settings to make sure they are set to detect motion.
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Factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds. Then reconnect it to your WiFi.
If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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01-03-2024 05:30:23
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Hi @user67202. This Help Center page will give you the steps on how to subscribe to a Ring Protect Plan.
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01-03-2024 05:31:47
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user67202
How do I pay protect door bell
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28-02-2024 10:13:43
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