Responses (10)

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  Eagle328

  Why did you not research and read what Ring does? You're blaming them for not researching and you didn't.. Tell me one other camera system like Ring that lets you record to your pc directly? There are none since they're all cloud based systems. You want a DVR system. This is not that. Sorry but your anger is misplaced.

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  31-10-2020 05:30:38

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  jk24

  The issue is Ring failed to mention in their adverts that further charges will apply. Why do you think Ring would do that? probably because they know most people wouldn't buy their products if they knew that up front.

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  31-10-2020 06:08:45

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  TeresaT

  I disagree this was purchased as a gift, by the time I realized you had to have a damn subscription it was to late, I would have replaced it with the owlet

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  25-06-2021 04:09:16

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  CPsupreme88

  You need to go back to research school since there Is a very well known and clearly strong competitor for ring and many if not all other security camera/system companies that are out there and the name of the company is [YI Home cameras](https://www.yitechnology.com/about)[spoiler]This text will be blurred[/spoiler] also known by the name as Kami home camera system. So raise up off the bloody gas peddle that has you jumping all over peoples back for asking for an explanation for why paying customers have to additionally be charged further to then use the devices for which they have they already paid. Even if it's not the advanced features but just a simple functionality to get the system that they paid for up and running and make it semi bearably usefuland get off Mr. Guy's back because he rightfully feels a company that partners with the local law enforcement that's also getting government kickbacks from the local government. It more than likely probably also has some sort of deal with the national government as well in times of crisis which it receives bookoo tax benefits it's getting, so the fact that they can't even provide a simplerecord to your computer or record to USB device for free option and maybe just charge for a cloud recording option providing its already invested cutomers at least one option to record for free...

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  13-01-2022 11:09:04

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  486d6244115e31ddf13d4a81472f83

  There is a doorbell called skybell that records all motion and rings and doesnt charge a monthly fee

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  28-01-2022 03:12:34

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  Chicago_Joe

  [quote="CPsupreme88, post:9, topic:18450"] It more than likely probably also has some sort of deal with the national government as well in times of crisis which it receives bookoo tax benefits it’s getting [/quote] way to go on hyperbole and conjecture :+1: you forgot to add 'likely that they partner with big pharma to monitor your' whatever as long as you're just making stuff up. if you know something as a fact, please share along with a source. but, if you have opinions that are not based in fact--alternative or otherwise--please try to reign those in: there's enough conspiracy theories out there and most people need to be lead to the facts and are, unfortunately, too quick to believe whatever they read on the internet.

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  19-02-2022 12:55:52

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  iamelba

  I just got a flood light camera, but do I have to pay for the subscription on that even though I have the subscription for the doorbell? If not, how do I link them both on the same subscription? I do have them on the app together. Sorry I’m new to this :frowning:

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  17-06-2021 02:59:54

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  Caitlyn_Ring

  Hi @iamelba. If you have the Ring Protect Plus plan, it will cover all of your devices at one location. If you have the Ring Protect Basic plan, this will cover one Doorbell or Camera and you will need a Basic plan for each Doorbell or Camera. You can find more information about our Ring Protect plans in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). I hope that helps answer any questions you have. :)

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  17-06-2021 05:57:09

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  bsintzel

  I totally agree. Having just learned about this, I feel I've been had. This is NO WAY to build a customer relationship.

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  20-06-2021 01:21:46

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  Marley_Ring

  Hi there, neighbors! The Ring Protect Plan subscriptions are optional, and the purchase of a Ring device does not include any additional fees beyond the initial purchase, unless you want to subscribe. As @Caitlyn_Ring mentioned above; [quote="Caitlyn_Ring, post:5, topic:18450"] If you have the Ring Protect Plus plan, it will cover all of your devices at one location. If you have the Ring Protect Basic plan, this will cover one Doorbell or Camera and you will need a Basic plan for each Doorbell or Camera. You can find more information about our Ring Protect plans in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) [/quote] While these plans are optional, they certainly provide some great benefits such as saving recordings, discounts, and more! Without a subscription, your events will need to be answered and viewed live as they will not be saved for later viewing. :)

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  28-06-2021 03:39:04

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  258e665e32885da0fd084912c25637

  I knew I had to pay a subscription before I purchased my ring doorbell and cameras. I don’t understand why you didn’t.

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  15-01-2022 09:38:32

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