Why do lights turn on but no motion recorded on floodlight cams?
Sometimes I see the lights on my outdoor floodlight cams turn on and assume there’s a motion event that triggered it but, in the app there’s no motion event recording and no ring notification. Why would the lights be triggered without motion and a motion event recording? This happens a lot. Also conversely, there are plenty of times when a motion event is recorded and the camera’s lights never turn on at any point during the recording. The entire motion triggered video clip is in color night vision mode because the floodlight cam’s lights never turned on. Why is that?
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17-01-2020 06:06:46
Responses (15)
- B
I’m not sure why lights can come on separate from the motion. This causes so many issues with bugs and spiders that it is absolutely annoying. Ring should make a feature here where if motion isn’t strong enough to be triggered then the light should not come on.
•3
05-10-2021 12:32:16
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- T
My flood light cams turn the lights on without recording events as well. Why have these two events separate? It seems simple enough. If the motion zones are able to tell the unit to start recording why can't it also tell the unit to turn the light on? You don't learn this stuff until after you purchase the garbage. And then it's too late to return.
•5
27-10-2021 06:23:28
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- U
This is a terrible feature here. The light should be turned on only when the motion is detected.... you are running two motion system, and there are not sync with each other, this is rediculous where can we report to feature so that ring can make the software updates in the future?
•4
15-07-2022 01:48:30
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THi @user17453. You can submit feature requests in our Feature Request Board, [here](https://community.ring.com/c/products/24).
•0
15-07-2022 08:38:00
FI had a giant skunk travel across my yard. The motion light came on, but the camera never recorded it. This was my first experience with this faulty application and it has been happening ever since. I have not changed any settings and the camera has picked up small cats half the size of this massive skunk. I think it's a fault in the application.
•0
02-08-2022 01:23:22
- U
Personally I want the lights to be able to be separated from recording: It gives you flexibility. I’m in an area where Internet is expensive and capped - and lots of darkness in the Winter (subarctic). There are times I want things to be recorded and times when I just want the lights to work when going outside and not use precious bandwidth.
•1
03-08-2022 04:29:10
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Marley_Ring
Good question @SashaB! As you know, the Floodlight Cam has two methods of motion detection, one for the camera and one for lights. The 270 degree field of view for the lights allows for it to catch approaching heat signatures efficiently. This means that sometimes the lights can be triggered by a motion that does not trigger your Floodlight Cam to record. Check out our [help center article](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam) on how to best control the lights of your Floodlight Cam. As an important note, the Floodlight Cam lights will turn on for all events, assuming it is dark enough outside. I hope this helps! :)
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17-01-2020 04:27:35
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