Why do lights turn on but no motion recorded on floodlight cams?
Sometimes I see the lights on my outdoor floodlight cams turn on and assume there’s a motion event that triggered it but, in the app there’s no motion event recording and no ring notification. Why would the lights be triggered without motion and a motion event recording? This happens a lot. Also conversely, there are plenty of times when a motion event is recorded and the camera’s lights never turn on at any point during the recording. The entire motion triggered video clip is in color night vision mode because the floodlight cam’s lights never turned on. Why is that?
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17-01-2020 06:06:46
Responses (13)
- T
My flood light cams turn the lights on without recording events as well. Why have these two events separate? It seems simple enough. If the motion zones are able to tell the unit to start recording why can't it also tell the unit to turn the light on? You don't learn this stuff until after you purchase the garbage. And then it's too late to return.
•5
27-10-2021 06:23:28
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- U
This is a terrible feature here. The light should be turned on only when the motion is detected.... you are running two motion system, and there are not sync with each other, this is rediculous where can we report to feature so that ring can make the software updates in the future?
•4
15-07-2022 01:48:30
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THi @user17453. You can submit feature requests in our Feature Request Board, [here](https://community.ring.com/c/products/24).
•0
15-07-2022 08:38:00
FI had a giant skunk travel across my yard. The motion light came on, but the camera never recorded it. This was my first experience with this faulty application and it has been happening ever since. I have not changed any settings and the camera has picked up small cats half the size of this massive skunk. I think it's a fault in the application.
•0
02-08-2022 01:23:22
- U
Personally I want the lights to be able to be separated from recording: It gives you flexibility. I’m in an area where Internet is expensive and capped - and lots of darkness in the Winter (subarctic). There are times I want things to be recorded and times when I just want the lights to work when going outside and not use precious bandwidth.
•1
03-08-2022 04:29:10
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- T
Similar situation here. Having made no changes to settings or sensitivity on our video flood lights, our flood lights are lately turning on and off with no recording of events. This seems very suspect and I’m frustrated. It’s also a huge waste of power when it happens every night, all night long.
•1
24-08-2022 04:27:37
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bjdwjd
I’m not sure why lights can come on separate from the motion. This causes so many issues with bugs and spiders that it is absolutely annoying. Ring should make a feature here where if motion isn’t strong enough to be triggered then the light should not come on.
3
05-10-2021 12:32:16
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