Why cant I stop notifications from the motion detector when disarmed

this doesn’t make sense. New customer here. Constant phone notifications from husband and dog moving around the house.

Hi @Cornfield! There are a few ways to control Alarm alerts in your Ring app. From the Ring app home screen, open the Menu, select settings, and then select Alarm alerts. Please ensure the email and push options are selected for your preference.

As you mentioned your Motion Detector specifically, this devices’ motion alerts can be toggled on and off. From the Ring app dashboard, open the Menu, select Devices, select Alarm, and then select your Motion Detector. On the Motion Detector page you will see the option to toggle motion alerts. I hope this helps! :slight_smile:

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