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Ring Security Cameras

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Why are notification slower rather than faster
troubleshooting

I'm I'm trying rapid ring and it's supposed to bring up your videos faster but it's doing just the opposite. When I click on it whatever motion or person was there is already gone.

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22-12-2021 04:48:44

Responses (1)

  • C

    Hi @Andreaordodi. Notification speeds can also be impacted by the wifi or cellular connection on the smartphone or tablet that you're using to access the Ring App or Rapid Ring App. It also depends on how long the person that triggered the motion event is at your Ring Camera or Doorbell. Often times delivery drivers will ring the Doorbell once and then leave, so you may not catch them once you activate the Live View.

    0

    22-12-2021 08:59:08

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