White noise from base station

Hi, just setup the ring alarm 1 and noticed that the base station gives out a quiet hiss or white noise while running. If I reboot it goes until the door sensor sets a noise off and then it’s back. It’s constant.

Has anyone else noticed this or do I have a bad unit?

Hi @Sambates123. This is strange, as the Base Station should not be producing a “white noise” sound. Would you be able to share a short video of this noise that the Base Station produces? This way, I can share it with my team and see if we can diagnose what is happening. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. :slightly_smiling_face: