Hi @Teri4. First, check the RSSI in your Device Health page to ensure that your Ring Doorbell has a stable connection to your wifi network. You can read more about RSSI in our Community Post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4). If the RSSI looks good, you can try a full reset of your Doorbell by holding down the setup button on it for at least 20 seconds. After the setup is complete, take your Doorbell through a new setup in the Ring App using the steps under Set Up a Device, then check the Live View at night. If the troubleshooting steps listed above don't resolve this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Thank you for your reply, the RSSI of the doorbell is fine (-65) and resetting the device makes no difference. As I say, it looks more like some sort of electrical contact problem.