When will a replacement be sent?

My stick up cam stopped working it will be 7 days tomorrow! I am awaiting a replacement. Why can’t anyone inform me when? I just get out of stock??? Really? If you can’t replace it as per limited warranty you give me back what I paid so I can repurchase one on Amazon! Or a store… This is absurd

Hi @Patc1. I apologize for any inconvenience this delay has caused. The Ring Community is a public forum where we assist with general troubleshooting, so unfortunately we cannot access any information regarding replacement requests. I’d recommend following up with our support team if you have questions about your replacement.

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