Hi @Sksmith1414. If you are having issues with poor video and audio quality, I recommend trying the following steps: - Double-check that your Doorbell has [good signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). - [Reboot your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Reboot your router by powering it off for a few seconds and then powering it back on. This Help Center [page](https://support.ring.com/hc/en-us/articles/360023556192-How-To-Fix-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) has other steps you can try for poor audio and video quality. Rebooting your Doorbell should help with your Quick Replies as well. If you have tried these steps and are still having the same concerns, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

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