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M
'What's New' menu item notification won't go away
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app-settings

I continue to have the tiny red number 1 icon next to this menu item, despite reviewing everything that "is new" and even deleting/reinstalling the iOS app. Running on an iPhone 12 with iOS 17.0.3. This appears to be an app bug that should be corrected.

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0

5

20-10-2023 03:16:23

Responses (5)

  • M

    ![thumbnail|239x500](upload://sTCdNvQzQ6kQvoezODkYRHVYG1p.jpeg)

    0

    20-10-2023 03:48:56

    • J

      Hi @MinneapolisJeff. Thank you for sharing this. Our team is aware of this issue and is working to resolve it as soon as possible. I will be marking this response as a temporary solution so others that come to this thread can easily find my response. Once we have an update regarding this concern, I will post it here. Thank you for your time and patience.

      0

      23-10-2023 08:57:16

        U

        Is there any update here? I’ve found numerous threads about this exact issue dating back YEARS. So this is not a new issue.

        1

        10-11-2023 04:01:22

    • M

      So it's now October 2023 and this issue is still persistent?!! How hard is it for your app developers to remove this?

      2

      24-10-2023 03:03:08

        U

        Yes seriously this is still an issue I have iphone 15 how do we get rid of this red dot???

        2

        24-10-2023 08:15:54

    • F

      I’m replying bc I’ll be darned if this thread dies. What’s the eta here?

      0

      06-12-2023 04:22:56

      • U

        Well, I’m dropping Ring altogether now, (and any other related products… hmm Nest,Alexa,etc) not just this red dot 🔴 problem that continues for YEARS, but I no longer get notified SOMEONE is at your front door!!! Omg, I’ve been through hours of reading ‘how to fix’ and trying and honestly, the next time I hear the routine ‘restart your…’… omg. I’ve 40years IT experience.. that is not a solution. This is an excuse to hope it fixes it!! Good bye RING Good bye Amazon!

        0

        06-12-2023 06:07:21

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