Hi, I have Ring Doorbell 2nd Gen and the solar charger you mount behind it. In Device Health, it says “Solar Status: Connected”. Sometimes “Connected” is in green text and sometimes grey. What is the difference? Thanks
Hi @ralphmalph. Would you mind sharing a screenshot showing the Solar Status when the text is both green and grey? I’d be happy to check in with my team on this.
Hi, here is screenshot with the text green. Sometimes it goes grey (same colour as all other grey text). I drew on an arrow to indicate where! Thanks!!
Hi @ralphmalph. I’m happy to chime in. When “Connected” is green, it means it is receiving power to charge; gray means it is not receiving charging power.
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