What's happening ring company

I returned couple items a month ago and no refund nor no response.
Tracking tells me the package already delivered and someone signed.
Please refund my money.
Not only me. Many others have same issue when i read posts in this forums.
Security support company should provide confidence to community.

Hey @Yeswecando. For an update on your return and refund, you will need to call our support team directly. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.