Ring App
What is the difference with the camera batteries app charge level icons?
What is the difference with the camera batteries app charge level icons? Both cameras batteries just got charged to 100% and reinstalled. I notice a difference in the battery level icons. Please see the two attached images. Thanks in advance for info./explanation.  
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05-12-2021 06:14:32
Responses (7)
- M
This should not be happening if there is not a solar charging accessory in use. If one was recently used, please allow some time for the Ring app to show this change. If not, our support team can certainly take a closer look at this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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22-12-2021 05:42:53
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- G
We have never had solar panel charging on any of our Ring devices, none. And here it is again. This time it appears to be showing it is charging off a solar charger, which it does not have, plus it's located inside the garage. What gives with that? Thanks 
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04-01-2022 04:37:30
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THi @GoBananas. As Marley mentioned, this should not be happening. I suggest reaching out to ur support team to have them look into this for you. [quote="Marley_Ring, post:4, topic:100236"] Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). [/quote]
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06-01-2022 07:33:37
- G
Happening to even more cameras which have never had solar.   
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19-01-2022 06:36:29
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Caitlyn_Ring
Hi @GoBananas. Do you have any Solar Panels installed with any of your Ring Cameras? Or are they all only powered via the battery?
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06-12-2021 07:20:15
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