Weak Wifi with Range Extener

Hi @M1ke. This will all depend on the RSSI you have at your Doorbell. A strong RSSI should yield good quality video. If you have a weak RSSI, you’re best bet is to get a Chime Pro. These serve as a wifi extender that is specific to Ring Devices and has a great track record of improving video quality.

If this concern still persists after improving your RSSI, reach out to our support team for the next best steps. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.