Ring Security Cameras
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L
Weak screw when I attach the stand of my spotlight cam plus
installation
troubleshooting
wireless-security-cameras
security-camera-mount
I tried to attach my camera back to the stand, but the screw broke, leaving a part of it stuck in the stand. I attempted to drill it by hand, thinking the screw was weak. I contacted the webchat customer service, but they kept insisting I get a professional to install the camera without offering a replacement.
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14-02-2024 11:18:13
Responses (1)
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Caitlyn_Ring
Hi @leunglung. Is this the Spotlight Cam Plus Plug-In or Battery? I’m not sure what part you mean specifically with the stand, but we have spare parts kits for the Spotlight Cam Plus Plug-In and Battery that you can purchase, which has replacement screws and mounting brackets.
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19-02-2024 06:10:07
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