Watching video history

Since updating iOS, I can only watch live view for the doorbell 2 and spotlight battery camera. The app doesn’t even respond when I try to look at a past clip or try to answer an alert

Hey @kmcca006. What happens when you try to look at an alert or a past clip? If you could share a screen recording of what is happening or a screenshot of any error message, this would be most helpful! Please also let me know what iPhone you’re running this on and what iOS. :slight_smile: