Warranty work onnnew camera
How to get warranty support? What is the secret to getting costumer support? Have a ring camera battery that does not hold a charge. Only had this camera for 4 months. Help please. Thanks
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01-07-2023 01:36:11
Responses (2)
- C
Hi @user49750. As @r6kmb suggested, you can always reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for troubleshooting assistance. They can walk through any applicable troubleshooting steps and review your device's [warranty](https://ring.com/warranty) to determine the best solution.
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03-07-2023 05:01:53
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r6kmb
Just contact Ring support. I have had no issues getting a device replaced under warranty with the Protect Pro plan.
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02-07-2023 07:13:17
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