Warranty work onnnew camera

How to get warranty support? What is the secret to getting costumer support? Have a ring camera battery that does not hold a charge. Only had this camera for 4 months. Help please. Thanks

Just contact Ring support. I have had no issues getting a device replaced under warranty with the Protect Pro plan.

Hi @user49750. As @r6kmb suggested, you can always reach out to our support team at one of the numbers available here for troubleshooting assistance. They can walk through any applicable troubleshooting steps and review your device’s warranty to determine the best solution.