Hello,
I have a spotlight webcam that first started to show a green screen then shortly after the motion sensor on the device started to show weird colors. It has since went offline and is unreachable. I have power cycled in and removed/reconnected with no change.
How do I find out if it still under warranty and if it is, what is the process for replacement?
Customer service should be able to help you.
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Feel free to check out our Warranty page, as well as how our Protect Plus plan can help. To inquire further, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.