Ring Video Doorbell
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Voices are Broken Up
hardwired-battery-video-doorbell
When I try to speak to someone through the Ring Doorbell 2, voices are broken up and can only hear about every other word. Is there a simple fix? My Ring is really close to the router and I don't want to have to mess with the router settings.
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14-12-2020 21:11:11
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Tom_Ring
Hi @BeardieMom. If you are experiencing Poor Audio Quality, this can be related to your network. It will possibly require some [router adjustments](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router). If you need assistance with this, you can contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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17-12-2020 23:55:36
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