Please forgive my ignorance- I believe my ring doorbell is hard wired and battery operated as it is wired into my doorbell and the battery health shows at 75%. I say that as precursor to my issue.
Anytime I speak from live - everything that comes out of the speaker is all static. But I have no problem hearing the person speaking through the ring doorbell.
I am 0 for 3 with troubleshooting. WiFi is great - runs at 36 RSSI and I had the same issue with iOS on my iPhone 11 and now 15.
Any ideas? Again this is only ring speaker to whoever is outside receiving. I can hear perfectly when they speak through my device.
Many thanks!
Hi @Rachelle68. For poor audio quality, try these additional steps:
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Reboot your router by unplugging it from power for a few seconds and plugging it back in.
We also have this Help Center page with other steps to try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.