Responses (11)

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  Hughes421

  Thought I would let everyone know. I have a MAC and I downloaded the ring app for my computer and am able to stream live. I've had the devices for less than a year so I don't know when they stopped everything but thought I might help some people!

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  04-08-2021 05:35:02

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  SpunkyF

  I originally thought I had the live view on my PC and now assume Ring stopped subscribers because I only can view history which is not that helpful for my current needs. Curious, when I searched for the Ring PC App for Windows 10 several companies that appear not to be associated with Ring claim they have FixIt Apps to download. Are these scams or has Ring linked up with a third party to provide PC Live View. I did not download any of those Apps and hope Ring provides PC live view in the future real soon.

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  08-08-2021 01:39:10

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  Gezdie

  Having once worked as a system admin and currently being employed as an electrical engineer. I know there is no technical reason other than their worry about having the bandwidth to support people who want to view their video real time on their pc. The reason I say this is because they allow you to do this with the phone app but not pc... Why?? They know you won't be using the live view as much as you would if you used a PC and also the bandwidth the average pc has will put a higher demand on their servers. They are also worried that you might decide to figure out how to port the video to eye spy or something like that without paying for their subscription service. You see, they make you pay the same amount you would pay for an axis door cam which provides you the versatility to do what you want and how with the camera but they want to lock you down to using their service. My suggestion to all of you who don't like this... buy an AXIS door bell cam and google eye spy. The program eye spy is free and enables you do to everything that the ring service can do and more.

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  14-08-2021 06:11:12

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  boeingme

  Well, I had just purchased the RING and now after reading all this and finding this: **On October 15, 2021, the Ring desktop app for Windows and Mac will be discontinued. All users will be permanently logged out of the Ring - Always Home desktop app** Seems I may be forced to return it. I have a co-worker whom does not pay for online subscriptions and can view which is a benefit and apparently RING.com does not like it. I guess that's business, but again that puts them in the same realm as any other security system. Fact is, other security systems show live feed w/o issue. This system is extreme jittery, times out, not exactly the best in low light, and does not cover a lot of area like more pronounced systems. At $200 a device, it also quickly adds up when you start talking coverage. My time with RING may be very short lived. I wonder if RING people read posts from their customers and actually react to them?

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  27-08-2021 03:06:17

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  matthewreiser

  Anyone from Ring reading this? Your company hates its customers. Do NOT kill the desktop app.

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  15-09-2021 09:07:48

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  DavidinCLT

  I've been using the Ring App on my Windows 10 PC for some time and got the notice it was being discontinued. Thought that was OK and it's fine to just bookmark a browser window so I can pull up a live feed occasionally as needed to see what motion was going on. So I log into the ring dashboard on a Chrome browser window and click on a camera to activate. It pulls up but just sits and spins. All of my cameras do this. I pull up the Ring App on my PC and live view comes right up. After a 45 minute wait on the support line I find out from the rep what some here already knew.... the browser version does not support Live view???? Wait what? RING - you are discontinuing the app and not replacing the Live view feature your PC APP users find very useful? In addition, the browser version still activates the Live view but never completes the connection to the camera. That's shoddy programming to enable a feature to initiate that doesn't work. Ring team, PLEASE enable this feature on browsers. You obviously are able to do it on the PC, it works on the app today. **You have taken away an important feature I counted on when I signed onto your service.** I'd encourage other folks to call in and request this feature be re-enabled.

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  11-09-2021 06:40:07

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  Caitlyn_Ring

  Hi @DavidinCLT. The Ring web interface does support Live View. You can find the supported browsers along with more information in our Help Center Article on Live View [here](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View). IF Live View isn't pulling up, you can find some basic troubleshooting tips and tricks in our Community Post [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). It is also worth noting that you'll want to make sure you have microphone permissions enabled for Ring if you're using Chrome, as other neighbors have mentioned that Live View did not work for them until they enabled this in their Chrome settings.

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  13-09-2021 08:43:47