Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
L
Videos start pixelated and slow motion
Ring Stick Up Cam wired - videos start off pixelated and slow motion in the Ring app.
This lasts for a few seconds before normal speed and resolution is resumed. This only began a few days ago and is the same whether connected to Virgin 100mbps WiFi or 4G mobile data.
Any ideas?
![20191005_152404.jpg|750x519](upload://druYVCVqbAg7IBeQyORLiK3xrMt.jpeg)
3681 •
0 •
0 •
05-10-2019 02:43:05
Responses (1)
L
Marley\_Ring How do I power cycle the camera?
Can I just turn off the PoE injector that powers the camera (indoors) or do I have to hold in the orange button on the camera itself for 15-30 seconds (not easy when up a ladder)?
Thanks
Andy
0
08-10-2019 08:58:12
C
Hi Andy! You can certainly turn off the PoE injector to power cycle your device. Give it a try and let us know how it works. Thanks!
0
10-10-2019 08:41:37
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Marley_Ring
0
07-10-2019 09:30:40
•