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Please can you charge my card now so I can see my videos

Hey @madrid_1982. You can learn more about how to subscribe to a Protect Plan here. If you are unable to subscribe to the plan still, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.