Videos no longer auto-play on Ring website

Videos on Ring(dot)com no longer auto-play when using the Forward/Back buttons on the video player. You have to actually click the Play button to play each video unless you select the videos one by one from the left margin.

Selecting each video works and auto-plays from here:
image

Using the Fwd/Back buttons on the video player advances (or steps back to the previous) video but does not play them like it use to (without also clicking Play):
image

This started maybe 2 weeks or so ago and occurs across several different PCs using both Chrome and Edge.

Not the end of the world, but would be nice if videos auto played again when reviewing them.

1 Like

I have the same issue. Started a few weeks ago. Any resolution to the issue?

Hi @5150Joel. I’ve shared this sentiment with our team and they are looking into it. Thank you for your feedback.

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