Video wont load until person leaves

Q:My app will not load when the chime alarm sounds until after the person/object is gone. Sometimes takes over 1 minute. How do I get it to go directly to live video as soon as chime sounds?

Hey @Sasquatch. Have you tried or checked out our Rapid Ring app? It is designed for loading your Live View upon alerts much faster than the traditional Ring app. Let me know if this helps, and feel free to test it yourself by triggering your Doorbell after downloading and logging into the app. :slight_smile: