Ring Video Doorbell

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Video Settings in the app

Hello all,I'm the main account holder using a iPhone 11 running the Ring app version 5.21.0. I have the Ring Doorbell 2.In the 'Dashboard', I click the 3 dots in the upper right corner on the Front Door. I click 'Settings'. Then I click 'Device Settings'. Only I have the 'Video Settings' in the next screen. My wife and son are running the same version but don't have the 'Video Settings' options.In there, there is a option to 'Tap Camera View for Live View' that we all want. We are just trying to save some steps getting to Live View.Any ideas?Thank you,Douglas StrinzCoeur d' Alene, ID![94A5602E-7616-42C2-99E8-DC616C0D797A.jpeg|828x1792](upload://dBeFmNGMIix5yNE2VmsccfgUqqa.jpeg)![82CE18FA-A977-46C0-A698-3318B7736184.jpeg|828x1792](upload://jzzsldUkgHRPVozp82sMBexHUiL.jpeg)

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28-12-2019 22:57:27

Responses (1)

  • C

    Only the owner (you) can change the video settings. People you share it with do not have the complete set of comtrols like the owner.Unfortunately, there isn't a concept yet of a co-owner - but they shouldreally add that. It's pretty obvious that a husband and wife would want to be co-owners and see all of the same settings.

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    29-12-2019 05:27:10

      F

      That's weird, something like this particular setting should be app specific and open to all users.Thank you for your help

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      29-12-2019 22:14:13

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