Video requests

I was going through my settings and It said i had TWO video requests from the local police station! But i can’t click on anything, see the requests, or if they saw any of my videos…how do i find that out?

Hi @Rayray. You can learn about how these video request work in our Help Center Article here. For more information about how Ring handles law enforcement requests for information or videos, please visit ourLaw Enforcement Guidelines. If you have any additional questions or concerns, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.