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user57207

Video recording request

troubleshooting

wireless-security-cameras

Hi Guys, my subscription for video playback expired and only got it restored today. How do I get a video recording for a period when my subscription had expired?

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04-09-2023 10:19:36

Responses (1)

T

Tom_Ring

Hi @user57207. If your device did not have an active subscription, events during that time were not recorded. You need an active subscription for videos to record.

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05-09-2023 04:40:40

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