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Ring Security Cameras

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U

user57207

Video recording request
troubleshooting
wireless-security-cameras

Hi Guys, my subscription for video playback expired and only got it restored today. How do I get a video recording for a period when my subscription had expired?

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1 •

04-09-2023 10:19:36

Responses (1)

  • T

    Tom_Ring

    Hi @user57207. If your device did not have an active subscription, events during that time were not recorded. You need an active subscription for videos to record.

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    05-09-2023 16:40:40

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