video recording length

@Asshole52 wrote:
How do you choose the video length recording time

Hello @Asshole52 , you can click this link to learn about this new Video Recording Length option, and how to select it: Choosing Your Video Record Length

or go to directly to:

https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Choosing-Your-Video-Record-Length/ba-p/52620

:slight_smile:

So I read that last message and did it. Its still only 120 seconds. As someone said before, it should record as long as there is movements. If a person is on your property, they are probably assessing for that amount of time and then doing bad things. Not much of security if it stops recording.

We are switching to nest. Yes have been a ring camera user doe over 6 years. I loved their products when they first came out but ring as a company has consistently been unresponsive to the needs of its customers and I’ve even gone so far as to email the CEO directly a couple of times asking for specific features and improvements only to never see them implemented after years of waiting on promises never delivered.

The nest camera Nest Cam IQ Outdoor. is amazing based on reviews and has the highest qualify camera currently available in these types of platforms. While we have been ring customers for years, I have decided to pull the switch and make the change from ring over to nest. Their plans are finally comparable to ring and the camera quality is significantly better which is what it’s all about.

Furthermore , you can integrate the thermostat and other products. Ring has lost its focus. The latest product that ring just released?.. a dumb indoor drone that flies around inside your house to take pictures and video. Oh boy. That’s cool amd all but think about all th wasted cycles of developer time on that single product when all we really wanted was a more high quality security camera. Thanks ring for 6 years of service but goodbye. You lost your way!

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Hi, i have this issue also, no matter how i adjust it i get a very short clip…

Hello neighbors, the updated motion detection feature that gives you the ability to create customizable motion zones has the Motion Verification feature include into it. So you now have Motion Verification with Customizable Motion zones. These features were combined to give you a more precise motion detection experience on your battery devices. This is why you are no longer seeing Motion Verification as a separate feature in your app. With the verification being built in, this feature will trim videos to avoid false or unnecessary motion/ recordings. Check out this help center article about recording length, which mentions the Motion Verification. I hope this helps! :slight_smile:

Mine is hardwired and I’m only getting 30 seconds . My son was almost hit by a car right in front of our home ring didn’t pick it up. Neighbor’s were looking for there dog they walked right thru out yard ring didn’t pick it up. But if a car drives by it picks it up. Please help me to set my ring up so it’s catching and recording the moments it’s ment too.

Hi! New ring user here and I just signed up for ring protect plan as well. I found this thread and I was wondering if a solution has ever been found so that recording can continue fully until the motion stops? I am a younger female and I really was trusting ring to give me peace of mind and help me stay safe. With recordings now cutting off at a max of 120sec I fear a lot of important recordings could be cut short if someone were to wander my property or attempt to break in. Is there any option for recording continually until motion stops so it captures everything or am I just out of luck and down a few hundred bucks?

Hi @Kayleeric7. I would suggest adjusting your Motion Frequency. This will ensure that you capture motions without a dwell time between recordings. You can learn more about Motion Frequency in this Community post here. I hope this helps!

Hi all. My recordings stop during a motion event. Recording shows UPS pull up & stop at my house, driver gets out & recording stops. This is useless if it does not show him & package on porch. Jim

Same here, stops in middle of a delivery!!

Hi @jimmypasc. I would recommend reviewing the marked solution as well as some of the other suggestions by members of the Community as well as members of our team. If none of these solutions work for you, our support team is available to take a closer look at one of the numbers available here. :slight_smile:

Length and frequency needs to be adjusted. Was hoping to use ours to monitor slip and falls or other mishaps in our area. The camera doesn’t buffer or activate in time, nor maintain the recording long enough. There should be a constant feed option available. RING are missing a huge market without this fix. This should be added and implemented with 30-60 days storage.