Hi @ringbling. Video quality concerns can typically be attributed to the wifi connection, but there are different troubleshooting steps we can try in order to improve the connection. First, check the RSSI on the Device Healths screen for your Floodlight Cam and Video Doorbell. The RSSI will give us a measure of the wifi signal strength that your device is receiving. For more information on the RSSI, please review this Community post.