When I playback a part of a video from the past (two hours prior, two days prior, etc), it goes through the video in one minute increments. Is there anyway to slow this down?
Hi @Debcakes. Whenever you’re viewing previously recorded events with your Ring Protect plan, it should play at a normal speed. There isn’t currently a way to speed any videos up or slow them down in anyway. I hope this helps answer your questions. 
Normal speed? What dies that mean? I just replaced everything in the house with Ring/Amazon after a year of frustration with Google Nest systems, and now it seems like something as simple as video playback is an issue for Ring? I had a flag stolen off my porch area and Google never sense movement. I switch to Ring for the continuous playback. But packages magically appear on my porch and, I can find no way to watch smooth video of when it happened, and this is apparently Ring’s idea of customer service?
Hi @AHWhite. It sounds like you are having an issue that is completely different that the Video Playback concern that the OP shared. Try creating a new topic and providing details about your issues so we can accurately diagnose and provide troubleshooting steps for. Thanks, neighbor.
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