‎Video Doorbell - Reset and Reinstall

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user58587

Video Doorbell - Reset and Reinstall

hardwired-video-doorbell

troubleshooting

After a Reset button push, and many failed attempts to reconnect. My question is as follows: Can I just go thru the setup process again to make that connection? Note: I DID NOT remove the Doorbell from MY account, it still shows on the Dashboard as being "offline"

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18-09-2023 09:34:49

Responses (2)

J

Justin_Ring

Hi @user58587. Yes, you can reconnect your Doorbell to your wifi while it is still on your account. This Help Center [page](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi) will show you the steps on how to do so. I hope this helps.

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19-09-2023 04:46:49

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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19-10-2023 04:47:01

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