I have some ring products in my home, the first few years it worked perfect, but the last time not
The problem is that there are periods (minutes, hours, days) the doorbell doesnt record the motion so there is a gap from several hours where he nothing detects. But i live on a very busy street, 24/7 cars drive by.
Als he detects and records motions but can’t play them, i can reconize them because they dont have an arrow on the right (see screenshot).
Also the problem sometimes i miss doorbells or i cant answer a doorbell, he keeps loading or says timedout.
My internet connection is 1000mbps down and 50mbps up and stable (when i speedtest i always get above speeds).
The doorbell is 4 meter away from the router and there are no walls in between.
Is tried with another router.
Ring sended me a chime pro so i can connect it with the chime pro.
Nothing helps, but in the app he always says the connection is good (green).
Ring also replaced the doorbell for a brand new one.
The only thing i can think is that are to many motions and it crashes. I turned the sensitivity to the lowest and draw a motion zone only on the sidewalk (not the street). It looks more stable bit still all the above issue’s.
Someone the same issue? Tips/suggestions?
With kind regards,