Hey @Kood. Could you try resetting the Doorbell by pressing and holding the set up button for 30 seconds? After this time has passed, give the Doorbell a few moments to boot back up. From there, disconnect the power to the Doorbell Pro, and then after a few minutes, restore power. At that point, give it a minute or two to boot back up, and then press the orange button to get it into setup mode. It should spin white when in setup mode!
Ironically I had the same issue two days ago when I set up on my ring pro. Although my first set up was complete, at time of use, the app didnt sync with wifi password and kept rejecting it.
So when i tried hard reset (as the side button didnt do anything), powered off the mains and switched on. Now according to manual, I should see white light spinning, but it was the blue light that spinned and it got stuck 75% completion. After trying multiple things, I gave up and left it. I think 30 mins later, for some reason it did a “reset” and then started working. Not had problems since.
I wonder the main powered ones needs some time for a proper reset? Dunno…but my assistance here wil be leave it for 30 mins and see if something changes in that time. It does say “rome wasnt built in a day…”
@Kood Thanks for giving it a try, and I’m sorry to hear it’s still just stuck in that blinking pattern. @todaymorning04 Makes a great suggestion, as sometimes, especially with the Ring Video Doorbell Pro, it does need to get some charge from the transformer after the first initial setup. Although, if this is still persisting today, please make sure to give our support team a call here!
I have the same problem and Ring Support sent me their pro kit. I installed it and resetted the doorbell a number of times. No luck. I am stuck with two doorbells pro. Live chat is off. I need to at least replace them with 2 Doorbell 3 plus. Any help on how to go about this is greatly appreciated